Privacy Policy

RT's Ranch and Event Venue (“RT's Ranch,” “we,” “us,” or “our”) operates a private event venue in North Fort Myers, Florida, and the website rtsranchandevent.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have — including how our text messaging (SMS) program works.

By using the Site or submitting an inquiry, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

• Inquiry & booking details— name, email address, phone number, the type of occasion you're planning, preferred dates, guest counts, and anything you include in your message when you request pricing or availability.
• Communications— the contents of emails, text messages, and calls you exchange with us about your event.
• Event information— details needed to host your event, such as vendor lists, schedules, and guest logistics, if you book with us.

Information collected automatically

• Log & device data— IP address, browser type, pages visited, and similar technical data collected by our hosting infrastructure for security, spam prevention, and rate limiting.

We do not use advertising cookies or sell browsing data. We do not knowingly collect payment card details through the Site — booking payments are handled separately under your rental agreement.

2. How We Use Your Information

• To respond to your inquiry with pricing, availability, and walkthrough scheduling.
• To plan, coordinate, confirm, and host your event, including communicating with you before, during, and after your event date.
• To send you text messages if you have opted in (see Section 3).
• To operate, secure, and improve the Site, including fraud and spam prevention.
• To comply with legal obligations.

3. SMS / Text Messaging Program

If you provide your phone number and check the SMS consent box on our inquiry form (or otherwise give us express written consent), RT's Ranch and Event Venue may send you text messages related to your inquiry and events, such as: replies to your questions, pricing and availability, tour and walkthrough scheduling, booking confirmations, event reminders, and occasional updates about events at the ranch.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with, sold to, or transferred to any third parties, except as required to deliver messages (for example, our messaging service providers and mobile carriers) or as required by law.

4. How We Share Information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only with:

• Service providersthat help us operate — such as website hosting, our customer relationship and communications platform, and telecommunications/messaging providers — and only as needed to perform services on our behalf. These providers are not permitted to use your information for their own purposes.
• Event vendors you engage— only with your direction (for example, coordinating logistics with your caterer or DJ).
• Legal and safety recipients— when required by law, subpoena, or to protect the rights, property, or safety of our guests, staff, or the ranch.

5. Event Photography & Media

Events at the ranch may be photographed or filmed by us, by hosts, or by their vendors. If we would like to use photos or video from your event in our own marketing (website, social media), we ask the event host for permission first. If you appear in event media and would like it removed from our channels, contact us and we will honor the request where the media is under our control.

6. Data Retention & Security

We keep inquiry and event records only as long as needed to serve you, meet legal and accounting obligations, and maintain business records. We use reasonable administrative and technical safeguards — including encrypted connections (HTTPS) and access controls — to protect your information. No method of transmission or storage is 100% secure, but we work to protect what you share with us.

7. Your Choices & Rights

• Text messages— reply STOP at any time to opt out.
• Email— ask us to stop emailing you, or use any unsubscribe link included in a marketing email.
• Access, correction, deletion— you may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email events@rtsranchandevent.com and we will respond within a reasonable time, subject to any records we are legally required to keep.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted information to us, contact us and we will delete it.

9. Third-Party Links

The Site links to third-party services such as Instagram and Facebook. Their privacy practices are governed by their own policies, not this one.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be posted on this page.

11. Contact Us

RT's Ranch and Event Venue
North Fort Myers, Florida
Email: events@rtsranchandevent.com
Phone: (239) 555-0142

See also our Terms of Service.